Dreamtec Apps

Install Certificate

Install Application

Information

We are making quite a few changes to the Dreamtec Incident application.

One of these changes will be that the Windows Phone version of the application will no longer be hosted in the Windows Phone Store.

This means that the existing application will have to be uninstalled from the phone at some point.

We will give a grace period of a couple of days, to get the new application installed, after the new version is released

When using the existing version of the application, it will start notifying you of a new version that is available.

Below is a walkthrough that will be required of everyone to assist with this updating process.

Update process

You can either update the application on a computer, if you have access to one and a QR code scanner app on the phone that should get the new application version, or on the phone itself.

If you opt to use a computer instead of the phone itself, you must use the QR codes, and not the download buttons.

• Installing the certificate (this step will only have to happen once)

  • Navigate to https://apps.dreamtec.co.za/
  • Go to the "Apps" menu item at the top of the screen
  • Scan the certificate QR code with the scanner app on the phone, or click on the Download button (if you are on the phone itself)
    
    

    WARNING: THIS IS NOT THE ACTUAL QR CODE TO USE

    
    
  • If you scanned the QR code, it will ask you if you want to open the website.
    
    
    
    

    Ensure that the last portion of the link is ".aetx", and that you did not accidently scan the wrong QR code.

    Select OK

  • When download starts, you will be asked what to do with the file.
    
    
    
    

    Select Open

  • You should be asked if you want to "add a workplace account" for "RESQ CLAIMS COMPANY".
    
    
    
    

    Select Add

• Installing the application

  • Navigate to https://apps.dreamtec.co.za/
  • Go to the "Apps" menu item at the top of the screen
  • Scan the "Neon SP (Dreamtec)" QR code with the scanner app on the phone, or click on the Download button (if you are on the phone itself)
    
    

    WARNING: THIS IS NOT THE ACTUAL QR CODE TO USE

    
    
  • If you scanned the QR code, it will ask you if you want to open the website.
    
    
    
    

    Ensure that the last portion of the link is ".xap", and that you did not accidently scan the wrong QR code.

    Select OK

  • When download starts, you will be asked what to do with the file.
    
    
    
    

    Select Open

  • The download might take a while, so please remain patient. There should be a progress bar to indicate the download progress
    
    
    
    
  • When the download completes, it will ask if you want to install the "Dreamtec Incident" from "RESQ CLAIMS COMPANY"
    
    
    
    

    Select Install

  • You can now close the browser, and the application should be installed